Privacy policy

Torqi Privacy Policy

Effective Date: 4/1/2025
Website: https://torqi.shop
Operator: EcoRecycle Technologies Inc. (California, USA)

1. Introduction

Torqi is operated by EcoRecycle Technologies Inc., a U.S.-based company. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.

By using this site, you consent to the data practices described here.

2. Information We Collect

When you browse or place an order on TORQI.shop, we may collect:

Name
Shipping Address
Billing Address
Email Address
Phone Number
Order History
IP Address & Device Type
Browser Cookies (for analytics and performance)

Payment card details are never stored on our servers. Payments are processed securely by trusted third-party providers.

3. How We Use Your Information

We use your data to:

Process and ship your orders
Provide customer support
Contact you with order updates
Improve site functionality and product offerings
Fulfill legal and regulatory requirements

4. Sharing Your Data

Your personal data may be shared with:

Partner recyclers for order fulfillment
Shipping carriers for delivery
Payment processors for transactions
Service providers like Shopify and Google Analytics for operations and insights

We do not sell or rent your personal information.

5. Cookies & Analytics

We use cookies and third-party analytics tools to:

Track how users navigate the site
Monitor performance and troubleshoot issues
Improve the overall experience

You can control cookies via your browser settings.

6. Data Storage & Transfer

Your data may be stored and processed in both Canada and the United States, where our fulfillment and operational infrastructure is located. All data is handled securely in compliance with applicable U.S. and Canadian laws.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to your data
Request corrections or deletion
Opt out of marketing communications
Withdraw consent

8. Children’s Privacy

This site is not intended for children under 13. We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy periodically. All changes will be reflected in the “Effective Date” above.

10. Contact

For questions about this policy or your data:

📧 sales@torqi.shop
📞 (438) 801-9991
Operated by: EcoRecycle Technologies Inc.
720 N Louise Street, Suite 203
Glendale, CA 91206, USA

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